We all know amazing customer service when we experience it, but how do organizations do it? Hint: It’s not just your customer success team’s responsibility. A great customer experience can be the differentiator your competitors can’t copy. Learn about the values, tactics, and technologies that will help you build great customer relationships, fueling growth for the long haul.
Moderator: Peri McDonald, RVP of Customer Success, Salesforce
Speakers: Jennie MacIntosh, Chief Operating Officer at WolfNet and Charlie Lehmann, Director of Customer Engagement, Kipsu